Current News

Bureau of Consumer Financial Protection Advisory Committees Meet with New Members

WASHINGTON, D.C. — The Bureau of Consumer Financial Protection (Bureau) today began meetings in Washington, D.C. with members of its revamped Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. This is the first joint gathering of these three panels of ...

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FTC Buyers Guide Updates

In September of 2016 the FTC announced updates to the Buyers Guide. Although the updates went into effect on January 1, 2016, the previous versions were acceptable for use for another year. If you haven't updated your buyers guides yet, you need to get the updated versions as soon as possible. Remin...

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Consumer Financial Protection Bureau Issues Rule to Ban Companies from Using Arbitration Clauses to Deny Groups of People Their Day in Court

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today announced a new rule to ban companies from using mandatory arbitration clauses to deny groups of people their day in court. Many consumer financial products like credit cards and bank accounts have arbitration clauses in ...

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How to Say Thank You

We probably don't write thank you messages because they are not required. With all the reports, requests, responses, announcements, proposals, and other messages we must write, who has time to write thank you messages? But expressing our appreciation is essential. If we want to develop rewarding lon...

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