Current News

FTC Buyers Guide Updates

In September of 2016 the FTC announced updates to the Buyers Guide. Although the updates went into effect on January 1, 2016, the previous versions were acceptable for use for another year. If you haven't updated your buyers guides yet, you need to get the updated versions as soon as possible. Remin...

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You are the Message

You Are the Message "As a leader, you have to be a really good listener. You need to know your mind, but there is no point in imposing your views on others without some debate. No one has a monopoly on good ideas or good advice. Get out there, listen to people, draw people out, and learn from them....

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CONSUMER FINANCIAL PROTECTION BUREAU ISSUES RULE TO BAN COMPANIES FROM USING ARBITRATION CLAUSES TO DENY GROUPS OF PEOPLE THEIR DAY IN COURT

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today announced a new rule to ban companies from using mandatory arbitration clauses to deny groups of people their day in court. Many consumer financial products like credit cards and bank accounts have arbitration clauses in ...

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How to Say Thank You

We probably don't write thank you messages because they are not required. With all the reports, requests, responses, announcements, proposals, and other messages we must write, who has time to write thank you messages? But expressing our appreciation is essential. If we want to develop rewarding lon...

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